By choosing to refer to Mr. Trademark, Inc., you have joined a swiftly growing group of business professionals and forward thinking individuals who have chosen us as their primary source for intellectual property services.  We strive to provide the best and most up to date information available.  Our goal is to help our customers become informed consumers, allowing you to save time and money while getting the best results to proceed on your own, with your lawyer, or with other professionals.

Copyright & Trademark Information
Mr. Trademark, Inc. is a registered trademark.  This website, including all general information, this page, questionnaires, forms for each service, as well as some of the final forms produced, are copyrighted and protected under the laws of the United States of America and member treaty nations.  None of such documentation, forms or materials may be reproduced, in whole or in part, without the express written permission of the owner.  All rights conferred under law, whether or not mentioned herein, are reserved.

Privacy Policy
We believe that personal information should remain just that. Personal. And that the decision to share that information should be under your direct control. It should be your decision how, when, and with whom that information is shared.  Our commitment to keeping your personal information personal and protecting your privacy is the reason we do not sell, rent or share any consumer's (company or individual) personal information.

Mr. Trademark, Inc. collects and uses the information provided to us by our customers only for internal uses (such as compiling sales statistics) and to provide a higher service level to our customers (by tracking our customer's preferences and negating the need for repeat customers to provide complete information every time they use us).

Facsimile machines and computers, which receive information and documents, will be used without advance notification to the customer.  When an e-mail address, telephone, or fax number has been advised to Mr. Trademark, Inc., it is assumed that the customer has already taken the appropriate steps to protect their own confidentiality and privacy as necessary.

Mr. Trademark, Inc. will sign a non-disclosure or confidentiality agreement if required.

Disclaimer
All the Mr. Trademark, Inc. services are provided as a general service over the Internet and should not be construed as specific legal (financial, accounting, tax, etc.) advice for any specific or factual situation.  This service is a paralegal / business service, similar to books offering general legal or financial information, and forms you can buy in a bookstore, on disk, or online at office and computer supply stores.  Mr. Trademark, Inc. is not a law firm and does not provide legal, financial, accounting, tax or other advice or services.

It is Mr. Trademark, Inc.'s intention to provide accurate and authoritative general information in regards to the various subject matters covered.  The basic information on this website is provided with the understanding that Mr. Trademark, Inc. is NOT engaged in rendering legal, financial, accounting, tax or other professional services.  If legal or other expert assistance is required, the services of a competent professional should be sought.  We regret that we cannot advise you personally or answer any questions that involve the application of the law to a specific situation.

For each service, Mr. Trademark, Inc. provides an easy to understand questionnaire in "Plain English" based on a standard document, allowing space for the customer to input specific information as required by the actual, final form.  Mr. Trademark, Inc. then processes the information and prepares the requested document or contract, using standard legal terms, to the customer's unique specifications.  All forms provided through Mr. Trademark, Inc. have been directly prepared based on the customer's actual responses.  However, each person's/company's situation is unique.  If you feel that your particular needs require more specificity than can be provided with this standard form, you should consult an attorney or financial advisor in your area.

There is no assurance that the regulations we base our work on, or that the documents we provide are current, or that the forms will achieve the desired goal in all circumstances, or that the general situations addressed will apply to your particular situation.  Laws differ in each county and state, and there is no guarantee that this or any other form is valid in your county or state.  You should review the completed application(s), contract(s), and/or form(s) with an attorney or financial advisor before applying any of the information in this web site, or submitting the forms provided to you.

For any persons living in the state of Louisiana, you should review all forms produced through Mr. Trademark, Inc. with an attorney, and Mr. Trademark, Inc. expressly disclaims that the forms provided apply or are valid in Louisiana.

Guarantee of Service
There is no guarantee that any of the information, applications, or forms provided by Mr. Trademark, Inc. will be accepted by any courts or government agencies.  There is no guarantee that a customer will receive favorable results on that for which they have applied (such as a trademark registration, copyrighted registration, etc.).  Documents and information provided by Mr. Trademark, Inc. do not give the customer any advantage over documents and information provided by any other legal, paralegal or business information service company, any other attorney, any other financial advisor, etc.

Supplementation Information
This site supplements the information that you provide with information that is received from third parties (such as agents, attorneys or government entities).  The request of and provision of information is based on the assumption that all parties involved provide the required information in a complete and truthful manner.  Mr. Trademark, Inc. cannot be held responsible for the veracity and/or reliability of information provided by the customer or by any third parties.

Payment Policy
One of the ways that Mr. Trademark, Inc. keeps its prices so low is by requiring payment in advance for all services, for all customers regardless of size or sales level, equally.  Big companies are treated no differently than small ones, and the individual can be assured that the treatment they receive is no different than any of our other customers.  In this manner, we all benefit.

So we hope our customers understand when we require one of the following before work begins:

• credit card (Visa, Mastercard, or American Express)
• check (drawn on a US bank)
• money order
• wire transfer

We recommend credit card for a variety of reasons:

• work can begin immediately on your requested service
• you have the added safety of requesting a chargeback if Mr. Trademark, Inc. does not provide the service that it says it will (we say this with the complete confidence that you will love our service because we DO provide what we say we will and do it very well !)
• you get to postpone payment until your next credit card billing cycle

However, please be assured that we accept all forms of payment equally and no customer will be given preferential treatment for having chosen one method over another.

When you submit your credit card information over the internet, this is assumed to be a credit card authorization for the service requested, the same as if you had personally signed a credit card receipt.  An additional credit card authorization (requiring a signature to be returned by fax or mail) may or may not be required, at Mr. Trademark, Inc.'s discretion.

Refund Policy
Because we start work immediately, Mr. Trademark, Inc. accepts cancellations (in writing only) up to 2 hours after receipt of request.  Otherwise no refunds are given.

If credit card refunds are provided at a later date, upon mutual agreement for any reason, credit card clearing charges, which run at approximately 5%, will be deducted from the amount refunded.

Due to the sensitive nature of certain services, an authorizing signature returned by fax (or mail) may be required before services begin, regardless of payment type.

Mailing Policy
Another of the ways that Mr. Trademark, Inc. keeps prices so low is by extensive use of the Internet.  General correspondence will be conducted as much as possible through e-mail.  If the customer requires that information be delivered via a different method, additional charges may apply.

All forms will be returned by regular mail unless the customer expressly requests courier service.  Mr. Trademark, Inc. cannot be held responsible for the non-delivery of mail, mail returned to sender, mail being delivered to the wrong address, slow or late delivery, or any other disposition of mail after it has been deposited in the mailbox (and is thereafter the responsibility of the United States Postal Service).  Non-delivery of mail, etc. does not give the customer the right to a refund since Mr. Trademark, Inc. did perform and submit the work in good faith.  We will, however, within a reasonable time frame, provide a second copy of the documents at no additional charge to the customer at the customer's request.

Mr. Trademark, Inc. has available the following courier options:

Fedex All Services

Note, that registered mail and other courier services are NOT available at this time, at any price.

If the customer requests courier but does not have an account with one of the courier services listed above, Mr. Trademark, Inc. will use our own account and charge the applicable courier charges plus an additional $5 pick up fee to the customer's credit card.  For customers who have chosen other payment methods, payment in advance is required.

It is the customer's responsibility to follow up on the receipt of the requested form / contract / application (or e-mail service).  Each service has an estimated time frame (none of which is longer than 3 weeks).  If the customer does not receive their information within a reasonable time (within this estimated time frame), you should follow up with Mr. Trademark, Inc.  Mr. Trademark, Inc. is NOT responsible for following up to insure that the customer has received their information.  This is the customer's express responsibility.

File Maintenance Policy
Mr. Trademark, Inc. guarantees to keep all files available for a period of 3 months, copies to be made available to the customer in .PDF, e-mail, or MS-WORD formats, or hard copy via regular mail (method at our discretion, based on the size of the file in question) for a minimum service charge of $10. For hard copy requirements, additional charges may apply depending on the size of the file in question. After this period of time, they may be destroyed or moved to an off premise storage location. The cost and availability of replacement documents (after this 3 month period) will be determined at the time of the request by Mr. Trademark, Inc. management and will be based on a variety of internal factors. No replacement charge, however, will exceed the original cost of the service.

File Destruction Policy
Because information discarded through a regular waste management service (such as local garbage pick-up) are considered to be public domain, Mr. Trademark, Inc. shreds documents (using a cross cut shredder, not a straight cut shredder) before discarding them to protect the private and (at times) confidential nature of the information provided to Mr. Trademark, Inc. by our customers during the normal course of business.

Samples and Back-Up Documents
For any service requiring the customer to submit samples or back-up documents, please note that in general these will not be returned to the customer.  Do NOT submit any original documents, send copies only.  If, under special circumstances, a return of samples or documents is required, additional handling and mailing charges may apply.

Typos
It is the nature of the forms preparation business that in the transfer of data there are occasionally typographical errors that escape our attention during review.  It is the final responsibility of the customer to review each and every form to insure that all the data has been transferred correctly and accurately.  If you find a typo, please alert us and we will correct and resend the applicable form immediately.  Typographical errors are not cause for a refund of the charges, nor (necessarily) the resubmission by courier service at our expense.

Force Majeure
Mr. Trademark, Inc. shall not be held liable or considered in default of its service agreements, implied or express, when the delay of performance is caused by circumstances beyond our reasonable control and occurring without our fault or negligence, such as, but not limited to the following:

• failure by third party subcontractors, suppliers and/or carriers to provide agreed upon service(s)
• problems or failures in accessing on-line information sources
• problems or failures with phone lines, internet access service, web site hosting service, or other third party service providers, such as, but not limited to the following:
  • server failures
  • software glitches
  • disputes with copyright owners
  • licensor labor disputes
  • wide spread virus problems (which may incapacitate a single computer, the server, or the internet as a whole)
  • natural disasters (earthquakes, hurricanes, floods, fire)
  • wars, riots or other acts of civil or military authorities
  • national emergencies
  • labor actions against our company or against any of our service providers

Secure Server
All personal and credit card information is processed through a secure server in an effort to protect it from falling into outside hands.  Mr. Trademark, Inc., however, does not own the server and cannot be held responsible for failures on the part of our outside provider(s) to maintain the privacy of this information.

Confidential information should not be sent by e-mail or otherwise through the Internet.  It may not be secure, may lose its confidential character and may lose its ability to be protected.

In light of the sensitive nature of certain information disclosures between Mr. Trademark, Inc. and the customer, e-mail should not be used to transmit any trade secret or invention disclosure information unless encryption, public keys and/or digital signatures are in use by all concerned parties - otherwise send the materials by fax or overnight mail. However, unless specifically requested to do otherwise, Mr.Trademark will consider all information to be suitable to be sent via e-mail.

Web Site Content
Comments and other information presented in the Mr. Trademark, Inc. web site are generalizations and may not apply to every situation.  Matter included here may not be current and is subject to change without notice.  Since Mr. Trademark, Inc. is not an attorney, no attorney client relationship is established by the viewing, use, or communication in any manner through this web site.

Web Site Links
Links to other web sites are provided as an added service and convenience to our customers.  Mr. Trademark, Inc. assumes no responsibility for the accuracy, timeliness or veracity of the content of linked sites.  Their inclusion does not constitute an endorsement of or an agreement with the site or its contents.  Mr. Trademark, Inc. is not responsible for their privacy practices.

It is advisable to consult with a competent professional before relying on any written commentary found anywhere on the Internet.

Submission Instructions
Mr. Trademark, Inc. is not a law firm and cannot represent our customers in front of any court or government institution on their behalf.  Therefore, it is necessary that all documents be returned to the customer for proper signature, and in some cases, additional on-forwarding.

Complete, simple and specific instructions are included with each service package.  Certain services will require on-forwarding by mail or in person, sometimes with other specific, personal documents.  Certain services will require inclusion of additional fees, generally payable to the county, state or federal government(s) to cover their respective handling, processing or filing fees.  These fees are generally payable by check.

Mr. Trademark, Inc. cannot be held responsible for the failure of the customer (or the customer's designated recipient) to follow the instructions provided.  Failure to follow the instructions could result in the disqualification or delay of the application and may result in the forfeiture of the government (or other) handling, filing, or processing fees.

Software / Hardware Conflicts
Due to the diverse nature of existing e-mail, word processing, spreadsheet, internet browser, etc. programs currently in wide spread use, Mr. Trademark, Inc. cannot be held responsible for problems arising from interactivity or conversion conflicts between programs, on any of our services. If it becomes necessary to take extraordinary measures to get the customer their requested information (if normal means have proven to be unreliable or unusable), additional charges to the customer's account may apply.  If a conflict is identified by Mr. Trademark, Inc., we will make every reasonable effort to alert customers who might experience problems from it at the time of ordering.  We are not, however, familiar with all e-mail providers, internet providers, word processing or spreadsheet programs, etc. and cannot be held responsible in any manner for the customer's inability to access forms or information using e-mail or the internet.

Web Site Updates and Improvements
Mr. Trademark, Inc. is constantly striving to improve and update the contents and user friendliness of our site.  We welcome all comments and suggestions from our customers.  Please click here to contact our web administrator at Sales@MrTrademark.com.

Service Specific Disclaimers
The below information has been provided to cover the specific concerns and guidelines of the individual service.  This list, however, may not be complete, and the general information provided previous to this section will apply over all services.  In the case of a dispute or contradiction in the general information provided above, and the service specific information provided below, the above general information will be applied.

• USA Trademark, Copyright & Design Patent Searches

Mr. Trademark, Inc. bases its USA searches on the latest information available from a variety of trusted business sources, which endeavor to bring the search results to within 48 hours of accuracy.  However, these information sources do not guarantee their results to us, and we, therefore, cannot guarantee our results to you.  So please review all information provided very carefully.

Neither Mr. Trademark, Inc., nor the United States Patent and Trademark Office, The Library of Congress, or other government or private database sources used guarantee the accuracy, adequacy or completeness of any information and are not responsible for any errors or omissions on the results obtained or from the use of such information.

Turn around time for trademark searches is generally 8 working hours from time we receive the order. Same day and 1 hour service can be arranged at a higher price. Turn around time for copyright searches is generally 16 working hours from time we receive order. Design patent searches can take up to 1 week to complete. Turn around times apply to orders placed by Internet form or e-mail. Orders placed by fax may not be processed immediately if the physical office is closed. NOTE--Mr. Trademark's hours are flexible, however, we are generally in the office from 9-5 EST Monday through Thursday and 9-12 EST on Friday.

International services vary widely per country.  The above information does not apply to any country other than USA.

• USA Trademark, Design Patent Registrations

The USPTO provides an outlet for confirming the receipt of an application to them in the form of the return of a self-addressed, stamped envelope that will be date stamped and issued with a serial number from 2-6 weeks after receipt of the application by the USPTO.  The USPTO is known to make mistakes, such as returning the card without a serial number, losing documents attached to the application, issuing inaccurate office actions, etc.  Mr. Trademark, Inc. cannot be held responsible for errors and delays on the part of the USPTO.  We will assist our customers as much as possible (without overstepping the bounds into offering legal advice or legal representation) but please understand that the USPTO is a large, slow moving government entity and often a rapid response from them is simply not possible.

• USA Copyright Registrations

The customer has the option of submitting their application through registered mail, receipt required, which will give them a confirmation date of when the LOC received their application.  Once the process has begun, however, it will take approximately 8 months to complete and cannot be followed up on.  There is no way to track or trace an application making its way through the process until it has reached the end, and the certificate is filed.

• USA Design & Logo Searches

Both actual pictorial and word searches can be conducted.  However, such searches are very subjective due to the length of time it takes the USPTO to scan in the images and the nature of searching a picture by words.  The design databases can be up to one year behind (on pictures).  Also, many trademarks are filed without a logo representation at all.  Lack of appearance in the databases does not mean that a design match does not exist, only that it is not accessible by our methods.

Power of Attorney
Mr. Trademark can, at its discretion, request a customer to complete a Power of Attorney, to confirm through direct signature (via fax or regular mail), the services that an on-line registration order implies. This may be done at any time during the process, and Mr. Trademark reserves the right to withhold services until said POA is returned in the proper format, if POA is not returned within thirty (30) working days from its request (generally via e-mail).

References
References can be received by fax or e-mail upon request. Mr. Trademark reserves the right, however, to limit the number and type of references provided. We value our customers’ privacy and respect the value of their time and therefore release reference information only sparingly to insure our customers are not overly taxed by this burden. All future customers can be assured of receiving the same consideration.

Contacting the Web Site
If you have any questions about these statements, the practices of this site, or your dealings with this Web site, you can contact:

Contact Us

All material herein Copyright © 2005 Mr. Trademark Inc., All Rights Reserved
MrTrademark.com and Mr. Trademark are service marks of Mr. Trademark Inc.
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